Testing the System

Using VBVoice Test Mode, you can test the design at any step of the development process and from within any control. A sound card test mode provides an on-screen dial pad to allow you to simulate caller input while it plays the greetings over your sound card.

Configuring Test Mode

You must activate the VBVoice sound card test mode.

To setup the test mode:
  1. Access the VBVFrame context menu by right-clicking on a blank portion of the VBVFrame page

  2. Select Properties to access the VBVFrame Properties dialog

  3. Select the Test Mode page

  4. Verify that Use Soundcard is selected (this is the normal default)

  5. Select the General page and verify that 8kHz μ-Law is shown in the Default Voice File Format drop-down list

If you do not have a sound card, it is possible to use your built-in PC speaker with a speaker driver that is available from your dealer.

Starting a Test

The Test mode allows you to start a test of your system at any point in the call-flow diagram. When using the sound card, an on-screen dial pad or the keyboard can be used to enter digits.

To start the test:
  1. Access a control context menu and select Start Test.

  2. Click Start from the Test Dialog to begin the test.

  3. Click Ring from the pop-up window.

The Test Log dialog monitors events as they occur in the system. If an error occurs, it is logged in this window and the test stops. VBVoice also follows the progression of the call on the form by highlighting connections as the call moves through each control.

As the test proceeds, the greetings are played over your sound card and you can simulate caller input using the on-screen dial pad. This test should proceed error-free; if it does not, check the Test Log dialog.

To leave Test Mode and return to design mode, click Cancel.

See this step in action in the E-Z FlowSoftware example.