Pronexus recommends these minimum system requirements for running VBVoice with VBFax:
A Pentium III 800 MHz processor or equivalent with 512 MB memory
Windows NT or Windows 2000/XP
Visual Basic 6.0 (Standard or Professional edition), Visual Studio 2003, Visual Studio 2005 (note that Visual Studio 2002 is not supported)
Actual requirements may vary depending on number of voice and fax lines, and database requirements.
See the instructions for installing VBVoice.
VBFax supports the Dialogic VFX40 cards, and DM3 cards with media loads providing fax resources.
For quick help on the properties and methods of the VBFax objects and controls, select the property or method in the Visual Basic Object browser and press F1.
If your problem is not solved by the help manual, visit Pronexus' tech support website.
If your problem is not addressed in the knowledge base, contact your distributor, or, if you purchased VBFax directly from Pronexus sales, contact us directly.
Include the following information in your message:
All events leading up to the problem
Voice card type
Computer type and configuration
Full and complete information about the problem
A copy of the log file for the channel causing the error, if using VBVoice in conjunction with VBFax. Either the binary .VLG file, or a text file saved using the Save to Text File option in the channel log window. Remember, the more information you can give us, the quicker we can solve your problem.